Digital Signbox and CHH Customer Collaboration Centre
Project Overview:
CHH, a leading smart connectivity solutions provider across multiple sectors, has recently opened its state-of-the-art Customer Collaboration Centre. Designed to foster closer relationships with clients, suppliers, and partners, the centre provides an immersive experience that highlights CHH’s diverse capabilities, including product solutions, technical services, managed services and life cycle solutions.
As part of this project, CHH required dynamic digital signage solutions to showcase their extensive product range and services across various areas of the centre. To support their goals of creating an engaging and informative experience, CHH turned to Digital Signbox for a comprehensive signage solution that would enable seamless content management and enhance the visitor experience.
The Challenge:
CHH wanted to create a flexible, easy-to-manage digital signage system that could display content across multiple screens in different areas of the collaboration centre. They needed a system that allowed remote updates, ensuring the content remained current and relevant without the need for on-site manual intervention. The solution also needed to provide a sleek, modern, and interactive experience for visitors exploring the centre’s range of solutions across a variety of markets, from Smart Metering to EV, Solar, and Smart Cities technologies.
The Solution:
Digital Signbox supplied a number of 43” digital PCAP (Projected Capacitive) touch screen displays, providing a sophisticated and responsive platform for displaying CHH’s content and encouraging interaction. These touch screens allow visitors to explore detailed information on CHH’s four dynamic capabilities including:
- Product Solutions including consumables, tools, PPE and their own Conex branded portfolio
- Technical Services focusing on engineering, bespoke design, and manufacturing
- Managed Services such as procurement, materials management, warehousing and logistics
- Field Support Services focusing on sustainability and resource retention
To streamline content management, Digital Signbox supplied a lifetime subscription to its Content Management System (CMS), enabling CHH to remotely control and update content across all screens from a single location. This system ensures that content can be updated with ease, at the click of a button, ensuring the displays always showcase the most up-to-date and relevant information for visitors.
Key Benefits:
- Remote content management: The CMS enables CHH to remotely update content across all five screens, reducing the need for on-site staff to make manual adjustments.
- Interactive experience: The 43” PCAP touch screens create an engaging and interactive environment, allowing visitors to explore CHH’s product offerings and solutions in detail.
- Future-proof solution: With the CMS lifetime subscription, CHH is assured that their signage solution remains scalable and adaptable as their business grows.
- Enhanced collaboration and insight sharing: The displays foster an environment of knowledge sharing, supporting the collaborative spirit of the Customer Collaboration Centre.
The Impact:
With Digital Signbox’s digital signage solution, CHH’s Customer Collaboration Centre has become a dynamic hub for innovation and problem-solving. Visitors not only gain valuable insights into CHH’s diverse product portfolio but also experience seamless and interactive displays that enhance their understanding of CHH’s capabilities. The remote management feature ensures that content can be updated efficiently, providing CHH with the flexibility to keep the centre’s messaging relevant and impactful as they continue to expand and evolve their business.
